How is the free plan different from the paid plan?
The free plan only allows you to have up to 3 active patients per month. After that you have to subscribe to the Pro plan, where $1.5 is charged for each attended patient per month.
Can I change my plan at any time?
Of course! If you see that a plan does not satisfy all of your needs, you can change your plan in just 4 clicks.
Do you have any penalty for cancelling my subscription?
Never. We want your experience with Almendra to be extremely positive even if you decide to cancel your subscription.
What payment methods do you accept?
We accept credit and debit cards from major brands such as Visa, Mastercard, American Express, Diners Club and others. At the moment we only accept online payments, and all our prices are in USD.
Will I have to pay any additional amount when there are updates?
No. All updates and software improvements are completely free of charge and are included in the price of every plan. In Almendra we have a culture of constant innovation, so these updates and improvements will be continuous.
Do I need to enter my credit card to sign up?
No. You will only enter your card if you want to subscribe to a plan.
Do I need to have an internet connection to use the software?
Yes. Almendra is a cloud software, so you will need an internet connection in order to use it.
Can I pay in another currency other than USD?
If your bank account is not in American dollars, don't worry, you can subscribe to any plan. The usual thing is that the issuing entity of your card performs the currency conversion from US dollars to your currency.
My data and the data of my patients are secure?
They are 100% secured. Your data and the one of your patients belong to you and the only ones who can edit them are you and your patients, in their respective accounts. The data is stored in a server with world class security. Backup copies are performed every so often, which means that if you lose your computer you will not have to worry about all the data you have stored in Almendra.
I have a suggestion to improve Almendra. Who do I communicate with?
You can send us an email to firstname.lastname@example.org with your proposal.