Records built for twenty years
Colombia has the longest retention period in the region. Separating active from inactive records stops being a manual task.
Colombia
Practice management software for your nutrition clinic in Colombia
Clinical records, plan design, scheduling, and payments in Colombian pesos. With the split between working and central archive that Resolución 1995 expects.
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Requirement calculation, your own templates, and a reusable recipe library built on accessible, in-season ingredients.
Payments in Colombian pesos
Payment tied to the consultation or package, status visible from the record, and exportable history.
Authorisations you can evidence
The burden of proving authorisation is yours. Recording which version each client signed, and when, is what makes it defensible.
Payments built for the Colombian market
Charge in Colombian pesos through the channels your clients already use, with payment tied to the session to remove manual reconciliation.
- Credit and debit cards
- Local currency payments
- Charge at booking, to cut no-shows
- Session packages that deduct automatically
Law 1581 and the RNBD: you probably do not have to register
A lot of outdated information circulates about the National Database Registry. Decree 090 of 2018 exempted natural persons and companies with assets under 100,000 UVT. That exempts you from nothing else: prior authorisation, the treatment policy, and safeguards all still apply.
See the Colombia data protection guideFrequently asked questions
Must I register with the RNBD?
If you practise as a natural person, no: Decree 090 of 2018 exempts you. The obligation applies to companies and non-profits with assets over 100,000 UVT, and to public entities.
How long must I keep clinical records?
Resolución 1995 de 1999 sets a minimum of twenty years from the last episode of care: at least five in the working archive and at least fifteen in the central archive.
What must the authorisation for sensitive data say?
Beyond being prior, express, and informed, it must explicitly warn that the client is not obliged to authorise processing of sensitive data. That point invalidates more authorisations than any other.
How quickly must I answer a query or complaint?
Law 1581 sets 10 business days for queries and 15 for complaints, with extensions if you state the reason. A declared channel is what makes meeting them possible.