Fulfillment Policy

Last updated: 25/11/2024

Refund Policy

All charges are non-refundable unless expressly stated otherwise or required by law. No refunds will be provided for any portion of the service fee for any partially used period.

Subscription Cancellation

You may cancel your subscription at any time through your account subscription settings. Upon cancellation:

• Your subscription will remain active until the end of your current billing period
• You will not be charged for subsequent billing periods
• No partial refunds will be issued for unused time in the current billing period
• Access to premium features will be removed at the end of the billing period
• You may still incur charges for any on-demand usage until the end of your billing period

Service Delivery

Access to our digital services is provided immediately upon successful processing of payment. Service delivery is subject to:

• Successful payment processing
• Account verification when applicable
• Technical requirements being met (supported browsers, devices, etc.)
• Compliance with our terms of service

Service Interruption

While we strive to provide uninterrupted service, we may need to temporarily suspend access for maintenance, updates, or other technical reasons. We will attempt to provide notice when possible but cannot guarantee advance notification of service interruptions.