Appointments

How do I schedule an appointment?

Schedule an appointment in Almendra with the Schedule appointment button on Home or the Schedule page, or by clicking and dragging over a time slot.

How do I delete an ongoing consultation?

Delete an ongoing consultation started by mistake or as a test in Almendra with the Delete Consultation button, so it stays off the patient's record.

How do I start a scheduled consultation?

Start a scheduled consultation in Almendra from Start consultation in the sidebar, the Upcoming consultations widget on Home, or from your Schedule.

How do I cancel a scheduled appointment?

Cancel a scheduled appointment in Almendra from Home with the trash icon or from the Schedule with the Delete button, then confirm with Yes, delete.

How do I sync my schedule with Google Calendar?

Link your Google account from the Security section with Link account so every change to your Almendra schedule shows up in Google Calendar automatically.

Zoom integration guide

Link Zoom from General Settings > Security and Almendra automatically creates, updates or deletes the video call room for your online appointments.

How do I reschedule or edit the date of an appointment?

Reschedule an appointment in Almendra from your Schedule: open it, click Edit, and change the date and time. The reminder email updates if not yet sent.

How do I delete a finished appointment?

A finished appointment can't be deleted in Almendra. You can only delete scheduled or ongoing appointments, using the Delete appointment button.

What is the contact message within the Personal Page configuration?

The contact message on your Almendra Personal Page is the default WhatsApp text visitors send you, so you know the message came from your page.

How do I edit a finished appointment?

In a finished Almendra appointment you can still edit measurements and clinical history from the patient's profile, but not the date, time, or price.

Can I create the meal plan after the appointment?

Create the meal plan during the appointment with Add meal plan and move on without filling it in; later, open it from the Almendra sidebar to complete it.

Can I create the meal plan during the appointment?

During an appointment in Almendra, at the meal plan step, click Add meal plan and then the green button to open the diet generator right away.

I can't find a field I want to use

No field for something you want to note about a patient? Use General comments and others on their Almendra profile and email us to suggest it.

What is the "Others" category in the appointment payment?

Use the Others category when recording an appointment payment in Almendra for anything besides cash or card, such as bank transfers, deposits or checks.

How do I set up the card commission percentage?

Set the average card commission (POS) in Almendra's General Settings so your finances reflect the net amount you actually earn per appointment.

What happens if a patient stops coming to appointments?

If a patient stops coming, their next appointment in Almendra is marked as missed and their attendance rate drops, but their history stays in the profile.

I started an appointment by mistake and it's still in progress. What do I do?

If you started an appointment by mistake, delete it from its first step with Delete appointment. Nothing is saved to the patient's history or finances.

How do I finish an appointment in progress?

End an appointment in progress with Finish on the last step, from the stopwatch in the sidebar, or with the stop icon on Appointment in progress on Home.

How do I add a past measurement?

Log measurements from earlier appointments on the patient's profile in Almendra, entering the appointment date and the body measurements taken.

How does the card commission percentage affect me?

The card commission, usually 3% to 5%, comes out of what you charge through a POS, so your Almendra finances show the net amount you actually receive.

Where to record the METs for the patient's activity level?

Calculate a patient's activity level with METs via Calculate PAL under Lifestyle, based on their 24-hour activities instead of the Harris-Benedict factor.